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Tell us about your phone, see an estimate, and bring it in. We inspect it with you, confirm the price in person, and pay you or take it off the price of your next phone.
Step 1
Choose the model and answer a few questions about its condition. It takes about three minutes.
Step 2
You see a price range straight away when we have a price for your model. It is an estimate, not a promise.
Step 3
Our team checks the phone with you at the store and confirms the price in person.
Step 4
If you accept our offer we complete the purchase and pay you, or you can use the value toward a new phone.
Every phone is checked by our team. The price you are offered reflects what we find.
We never ask for passwords or codes. Phones are reset and verified by us before they go anywhere.
You see how the price was worked out, and you can decline with no obligation.
We can pay you by: Cash at the store, Bank transfer, Mobile payment (bKash, Nagad…). The method is agreed when we complete the purchase. Payment is made after we have received and checked your phone.
Back up your photos and files, sign out of your Apple, Google or other accounts, and remove your SIM and memory card before you bring the phone in. Never tell us your passwords or screen-lock PIN: we never need them.
No. The estimate is based on what you tell us. We inspect every phone and the offer follows what we find. Our offer is valid for a limited time and you are free to say no.
We start from the price for your exact model and storage size, then adjust for the phone's condition and any faults. The offer shows each step so you can see how we reached it.
Yes. Once you accept an offer you can choose it as trade-in credit at checkout. The credit counts as payment once we have received your old phone.
Your phone, its charger and box if you have them, and a photo ID. We record the type of ID and the last digits only.
Back up your photos and files and sign out of your accounts before you come. We never need your passwords or screen-lock code, and we will never ask for them.
Phones that are still signed in to an Apple, Google or other account (activation lock), phones we cannot verify as yours, and phones that cannot be identified.
DRAFT: replace with the wording approved by your legal adviser before launch.
We keep your details only as long as we need to for this purchase and the records we must keep. See our privacy policy.