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Something not right with your order? You have 7 days from delivery to send it back.
Last updated: October 2026
7 days
to request a return
counted from delivery
Verified
by our quality team
before any refund is made
5–7 days
to receive your refund
business days, original payment method
Enter the day your order was delivered to see how long you have left to request a return.
Your return window will appear here.
Within 7 days of delivery, if the product is:
The product doesn't work as it should.
Physical damage when you first open the box.
Fundamentally different from the listed specifications.
Tick what you have. Everything must be there for a smooth return.
Missing items can delay or block a refund.
Contact us within 7 days of delivery with your order number.
Include the product, accessories, manuals and invoice in the original packaging.
Our quality assessment team checks the gadget against your invoice.
Once verified, the refund goes back to your original payment method.
Refunds go to your original payment method within 5–7 business days after verification.
Message us your order number and we'll guide you through the rest.