Excel Tech Terms of Service
Last updated: November 10, 2025
Welcome to Excel Tech. These Terms of Service ("Terms") govern your use of our website, mobile application, and services provided by Excel Tech ("we," "us," or "our") located in Bangladesh.
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.
Acceptance of Terms
By using Excel Tech's website, mobile application, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms apply to all visitors, users, and customers who access or use our service.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of our service after any changes constitutes acceptance of those changes.
Products and Services
Excel Tech specializes in selling mobile phones, smartphones, tech accessories, and related products in Bangladesh.
Product Information
- All product descriptions, specifications, and images are provided for informational purposes
- We strive for accuracy but do not guarantee that all information is error-free
- Product availability is subject to stock and may change without notice
User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times.
Your Responsibilities
- • Maintain account security
- • Keep login credentials confidential
- • Update information when necessary
- • Notify us of unauthorized access
Prohibited Activities
- • Sharing account credentials
- • Creating multiple accounts
- • Providing false information
- • Unauthorized commercial use
Orders and Payments
Order Process
Payment Terms
- Payment must be made in full before product delivery
- We accept various payment methods as displayed during checkout
- All prices are in Bangladeshi Taka (BDT) unless otherwise specified
- Prices may change without notice, but confirmed orders honor the agreed price
Delivery and Shipping
We provide delivery services within Bangladesh. Delivery times and costs may vary based on location and product availability.
Delivery Information
- • Delivery times are estimates, not guarantees
- • Recipient must be available to receive delivery
- • Valid ID may be required for delivery
- • Delivery address must be accurate and complete
Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier or your designated recipient.
Returns and Refunds
Our return and refund policy is detailed in our separate Return Policy document. By using our services, you agree to our return terms and conditions.
Key Points: Returns must be initiated within 7 days of delivery. Products must be in original condition with all packaging and accessories intact.
Warranties
Products sold by Excel Tech may come with manufacturer warranties. We also provide our own warranty terms as specified in our Warranty Policy.
Warranty Disclaimer
Except as expressly stated in our warranty policy, all products are provided "as is" without any warranty of any kind, either express or implied.
Limitation of Liability
In no event shall Excel Tech be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.
Maximum Liability
Our total liability to you for all damages shall not exceed the amount you paid for the specific product or service that gave rise to the claim.
Intellectual Property
The Excel Tech website, mobile application, and all content, features, and functionality are owned by Excel Tech and are protected by copyright, trademark, and other intellectual property laws.
Permitted Use
- • Personal, non-commercial use
- • Browsing and purchasing products
- • Accessing customer support
Prohibited Use
- • Copying or reproducing content
- • Commercial use without permission
- • Reverse engineering
Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our services.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Your Responsibility: It is your responsibility to check these Terms periodically for changes. Your continued use of our service after we post any modifications constitutes acceptance of the new Terms.
Contact Information
If you have any questions about these Terms of Service, please contact us: